These Terms of Service ("Terms") govern your use of the Raud Group website (raudgroup.com) and any services provided by Raud Group (Pty) Ltd ("Raud Group", "we", "us"). By accessing our website or engaging our services, you agree to these Terms. Please also read our Privacy Policy, which forms part of these Terms.
Raud Group provides technology consulting, application development, data analytics, financial modelling, artificial intelligence solutions, cloud services, software testing, supply chain services, and related professional services. The specific terms, scope, deliverables, and pricing of any engagement will be set out in a separate Statement of Work or Service Agreement executed between Raud Group and the client. In the event of any conflict between these Terms and a Statement of Work, the Statement of Work shall prevail.
You may use this website for lawful purposes only. You agree not to:
All content on this website — including text, graphics, logos, and code — is the property of Raud Group or its licensors and is protected by applicable intellectual property laws. Nothing on this website grants you any licence to use our intellectual property without prior written consent.
Intellectual property developed specifically for a client during an engagement is governed by the terms of the applicable Statement of Work or Service Agreement. In the absence of a written agreement to the contrary, all intellectual property developed by Raud Group remains the property of Raud Group, with a licence granted to the client for the agreed purpose.
Submitting an enquiry through our contact form does not create a client relationship or any binding obligation on either party. A formal engagement commences only upon execution of a written agreement or Statement of Work. Our contact form is processed via Formspree; by submitting the form you acknowledge that your submission will be handled in accordance with Formspree's terms and our Privacy Policy.
Each party may disclose confidential information to the other in the course of an engagement. Both parties agree to keep such information strictly confidential and not to disclose it to any third party without prior written consent, except where required by law or where the information is already in the public domain through no fault of the receiving party. Confidentiality obligations survive the termination of any engagement for a period of three (3) years unless otherwise agreed in writing.
Fees for services are as agreed in the applicable Statement of Work or Service Agreement. Unless otherwise specified:
This website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Information on this website is provided for general purposes only and does not constitute professional advice.
To the fullest extent permitted by applicable law, Raud Group shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or reliance on any information contained herein. Our total aggregate liability to you in connection with any engagement shall not exceed the total fees paid by you to Raud Group in the three (3) months preceding the event giving rise to the claim.
Our website may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. We may also integrate third-party tools or services in delivering our solutions; the use of such tools will be disclosed in the relevant Statement of Work.
Raud Group processes personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). Details of how we collect, use, store, and protect your personal information are set out in our Privacy Policy. Where Raud Group processes personal information on behalf of a client, the parties will enter into appropriate data processing arrangements as required by applicable law.
Either party may terminate an engagement as set out in the applicable Statement of Work or Service Agreement. Raud Group reserves the right to suspend or terminate your access to this website immediately and without notice if you breach these Terms. Provisions that by their nature should survive termination — including intellectual property, confidentiality, limitation of liability, and governing law — shall do so.
Neither party shall be liable for any delay or failure to perform its obligations under these Terms or any engagement to the extent that such delay or failure is caused by circumstances beyond that party's reasonable control, including but not limited to acts of God, natural disasters, government actions, pandemics, or failures of third-party infrastructure. The affected party shall notify the other as soon as reasonably practicable and shall use reasonable endeavours to resume performance.
In the event of a dispute arising out of or in connection with these Terms or any engagement, the parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute is not resolved within thirty (30) days of written notice, either party may refer the matter to mediation before a mutually agreed mediator. If mediation fails, the dispute shall be subject to the jurisdiction of the courts of the Republic of South Africa as set out in clause 14.
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Subject to clause 13, any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website following any changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.
For any questions regarding these Terms, please contact us at: info@raudgroup.com